Effective Date: January 12, 2026
Thank you for visiting the EasyTaxReturns.com website and reviewing our privacy policy. This privacy policy explains the types of personal information we may collect from and about you, as well as how we may disclose, use and protect that information.
This policy applies to information we collect about visitors to the EasyTaxReturns.com website and users of our services. This policy applies both to current and former customers of EasyTaxReturns.com as well as to those visitors who do not become customers. This policy does not apply to any of our affiliates, which may be subject to different regulations and/or may have different operating practices. Before doing business with any of our affiliates, you should consult their respective privacy policies.
When you visit www.easytaxreturns.com, we may collect personal information about you from the following categories and sources:
In order to prepare and, where offered, electronically file your U.S. federal and/or state tax return and/or your application for an extension of time to file, we may collect information such as your name, address, social security number or tax identification number, income and deduction details, dependents, filing status, bank account information (where relevant for refunds or payments), tax liability estimates, payment history, and other information. Collectively, this may be referred to as “tax information” (including “tax return information” and “tax extension information”).
We may also collect information through the use of a software technology called “cookies”. Internet cookies allow us to customize our website for you by placing small files on your computer as you visit various components of our website. Through the use of cookies, we can display only those items that may be of interest to you on a particular site, or make it easier for you to access your account information. Information we collect through Internet cookies does not identify you personally. You can choose to decline cookies while at our website, however, this may limit your ability to access certain areas of the website. Most browsers accept and maintain cookies by default. Check the “Help” menu of your browser to learn how to change your cookie preference.
We also may employ a software technology called clear gifs (also known as web beacons), that help us better manage content on our site by informing us what content is effective and which pages visitors view. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Like cookies, clear gifs are not tied to users’ personally identifiable information.
Like most standard website servers, we use log files. Information collected in log files may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. This information is not personally identifiable. When you use certain online tax services, IP addresses may be tied to personally identifiable information to enable users to file or transmit tax forms to the IRS and/or state tax agencies.
Advertising networks that serve ads on our website may assign a different cookie to you. The information collected is anonymous and is not linked to your personal information. These cookies may be used to select which ads you see and determine the effectiveness of this advertising. You may choose to decline cookies from third-party ad servers, which EasyTaxReturns.com does not control.
We do not sell or rent your personal or tax information to anyone, and we do not share your personal or tax information with anyone outside of EasyTaxReturns.com for their promotional or marketing use. We may, however, use your information to contact you in the future to tell you about products or services we believe will be of interest to you. We may also use your email address to send you information on behalf of any of our sponsors.
EasyTaxReturns.com uses your personal information to manage your account, to contact you and to operate, improve, and deliver our services, including our website. We use your personal information to provide you with information and services you request and to tell you about EasyTaxReturns.com products and services. We use your personal information to charge you for the services you purchase. We use the contact information you provide to communicate with you. We use your tax information to prepare and, where offered, electronically file your tax return and/or your tax extension application, and to provide related assistance and services.
The use and disclosure of tax return information may be governed by Section 7216 of the Internal Revenue Code and many state codes and regulations. EasyTaxReturns.com discloses or uses your tax return information only in accordance with applicable laws.
As part of the e-file process (where offered), tax authorities may require us to request the e-mail address of the person electronically filing and, if collected, provide it to the IRS and/or applicable state tax agency. As a method for detecting fraud, tax authorities may also require Internet Protocol (“IP”) information (e.g., IP Address, IP Date, IP Time and IP Time Zone) of the computer from which a submission originated.
During the customer service and technical support process, we may request certain personal information including your name, address, phone numbers and e-mail address. We use this information to contact you to answer your question or resolve your issue. We may send you a follow-up survey. If we offer chat support, chat transmissions are encrypted but you should not supply more personal or tax information than is required to address your specific issue. A transcript of the session may be generated and retained to resolve current and potential future questions or issues.
By creating an EasyTaxReturns.com account, you consent to receive electronic communications from EasyTaxReturns.com (e.g., SMS or text messaging, telephone, via email, or by posting notices on our Services). These communications may include notices about your account (e.g., authentication, payment authorizations, password changes, and other transactional information) or legal notices and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
EasyTaxReturns.com may use your mobile number to provide text message alerts for product information, tips or promotions, or other marketing activities, if you expressly consent. Message and data rates may apply. You can opt-out from further text marketing communications by texting STOP to the sending number. For help, reply HELP or contact [email protected].
Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply. If you have questions about your text plan or data plan, contact your wireless provider.
Because of the financial nature of the services we provide, we do not market our website to children under the age of 13, nor do we knowingly collect information from children under the age of 13.
This website may contain links to third-party sites or offers for products or services from third parties, such as those of our business partners and online advertisers. Because EasyTaxReturns.com does not control the information policies or practices of these third parties, you should carefully review their privacy policies to learn more about how they collect and use personal information.
If we make a material change to this Privacy Policy, including a material change in the way we use any personal information collected on our website, we will notify you by using one of the following methods at least thirty (30) days prior to the effective date of such change: (1) we will post a notice on our website describing the change; or (2) we will send you electronic mail notifying you of the change.
If you have privacy-related questions that are not addressed here, please contact the Privacy Team or write to us at:
Privacy Team
EasyTaxReturns.com
c/o InterSearch Tax Solutions, Inc.
975 E Riggs Road; Suite 12-402
Chandler, AZ 85249
Email: [email protected]